Email: info@murbanchocolate.com

Call: +97122461336

Abu Dhabi Premium Chocolate | Order Now

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Delivery Policy

Delivery Policy

  1. We deliver our Products to mainly UAE. Shipping will be done by a third-party courier.
  2. Delivery within UAE cities except abu dhabi will be in 1 – 2 working days.
  3. UAE Delivery Fees will be a Flat Rate of AED: 10.
  4. Avoid any delivery delay by providing your full address along with your contact details.

1. Order Processing

  • Inside abu dhabi delivery will be same day.
  • Lead time for delivery outside abu dhabi will be 1 day from the booking.
  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Delivery Locations

  • We deliver across UAE Only.
  • If your location is outside our standard delivery zones, please contact us for assistance.

3. Delivery Timeframe

  • Standard Delivery: Estimated delivery within 1day.
  • Express Delivery: Available for select locations in abu dhabi, with delivery within same day].
  • Delivery times may vary due to external factors such as weather conditions, courier delays, or high order volumes.

4. Delivery Charges

  • Delivery fees vary based on location and selected shipping method.
  • Free delivery may be available for orders above 500AED.

5. Tracking & Notifications

6. Failed Deliveries & Reattempts

  • If a delivery attempt fails due to incorrect address details or unavailability of the recipient, re-delivery may be arranged at an additional cost.
  • Orders not claimed within 10 may be canceled without a refund.

7. Delivery of Perishable Items

  • Since our chocolates are perishable, we recommend receiving and storing them promptly upon delivery.
  • Murban Chocolate is not responsible for any damage caused due to delayed collection or improper storage after delivery.

8. Contact Us

For any delivery-related inquiries, please contact us at info@murbanchocolate.com.

 

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