Payment Confirmation Policy – Murban Chocolate

At Murban Chocolate, we value transparency and customer satisfaction. Our Payment Confirmation Policy outlines the process of verifying and acknowledging payments made for our products.

1. Payment Methods

We accept the following payment methods:

• Credit/Debit Cards (Visa, MasterCard, etc.)
• Bank Transfers
• Cash on Delivery (for eligible locations)
• Online Payment Gateways (if applicable)

2. Payment Confirmation Process

• Once a payment is successfully processed, customers will receive a payment confirmation email with details including the transaction ID, payment amount, and order reference.
• If payment is made via bank transfer, customers are required to send proof of payment to [Email Address] for verification.
• For cash on delivery orders, payment is confirmed at the time of delivery.

3. Payment Processing Time

• Online payments are typically confirmed instantly.
• Bank transfers may take 1-3 business days to reflect in our account. Orders will be processed once payment is verified.

4. Payment Issues & Disputes

• If you do not receive a payment confirmation within 24 hours, please contact our support team at [Customer Support Email: info@murbanchocolate.com/+97122461336.
• In case of a failed or duplicate transaction, refunds will be processed as per our Refund Policy.

5. Security & Privacy

All payment transactions are encrypted and secured to ensure customer data protection. We do not store sensitive payment information.

For any payment-related inquiries, please reach out to our customer service team at https://www.murbanchocolate.com | info@murbanchocolate.com | +97122461336